Makao Home Care Agency
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Makao Home Care caregiver sharing a quiet moment with an elderly client at home in Nairobi

About Makao Home Care, NairobiThe Heart
Behind Our Care.

People Dignity Independence At Home

Makao Home Care provides compassionate, professional home healthcare across Nairobi and Kenya. We support individuals and families with personalised care, delivered by skilled and trusted caregivers, because everyone deserves to live with dignity, comfort and independence at home.

Our Story

A Journey Driven
by Compassion.

Makao Home Care was established to bridge the gap between quality healthcare and the comfort of home. We saw a real need for reliable, professional home care services in Kenya, and we set out to make it a reality.

Today, we are proud to support hundreds of families across Nairobi, from Runda to Syokimau, helping their loved ones live healthier, safer and more fulfilling lives at home.

Meet Our Founder
Caregiver sharing a joke with an elderly client in his garden
  • 10+Years of Service
  • 500+Families Supported
  • 24/7Care Availability
  • 100%Client Satisfaction

What We Believe

Our Mission, Vision and Promise.

Three commitments we hold ourselves to in every home, and the five values our caregivers bring through the door.

  • Our Mission

    To deliver high-quality, compassionate and personalised home care that promotes independence, dignity and overall well-being.

  • Our Vision

    To be Kenya’s most trusted home care provider, setting the standard for excellence in healthcare at home.

  • Our Promise

    To treat every client like family, providing safe, reliable and professional care with honesty, respect and integrity every step of the way.

  • Compassion

    We care with empathy and kindness.

  • Integrity

    We act with honesty and transparency.

  • Respect

    We value every individual and their unique needs.

  • Excellence

    We are committed to the highest quality care.

  • Family Partnership

    We work closely with families every step of the way.

A caregiver's hand gently holding an elderly client's hand

Our Ethos

Every home has its own rhythm. Our work is to protect it.

  1. Home comes first

    We fit care around your routines, your faith, your food and your household, not the other way round.

  2. Dignity is non-negotiable

    Privacy during personal care, choices respected, and independence protected for as long as possible.

  3. Families stay in the loop

    Clear notes, regular check-ins and honest updates, including when something needs to change.

Portrait of the founder of Makao Home Care
{{FOUNDER_NAME}}Founder & CEO

Leadership

A Message From Our Founder.

“I started Makao because I watched too many families hire in a hurry and hope for the best. Care at home should never be a gamble.”

Every family that calls us is carrying something: a parent coming home from hospital, a new baby, a diagnosis nobody was ready for. Our job is to lift some of that weight, with caregivers we have checked, trained and would trust in our own homes.

We will not always get everything right the first time. When we don’t, we will tell you, and we will fix it. That is the promise behind every placement with our name on it.

{{FOUNDER_NAME}}Founder & CEO, Makao Home Care

Leadership Team

The People Behind Your Care.

Every family has a named coordinator and a clinical lead behind their care plan.

  • Portrait of the clinical director with a stethoscope

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    Clinical Director

    Leads nursing and therapy, clinical protocols and licence checks.

  • Portrait of the care coordinator

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    Care Coordinator

    Builds care plans, matches caregivers and runs weekly check-ins.

  • Portrait of the staffing and training lead

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    Staffing & Training

    Runs recruitment, vetting and training for every caregiver.

The Makao Vetting Standard

Six Checks Before Every Placement.

The same process for a weekend babysitter and a live-in nurse, so you know exactly who is coming into your home.

  1. ID & References

    National ID verified and two previous employers called.

  2. Police Clearance

    A recent Certificate of Good Conduct for every caregiver.

  3. Skills Assessment

    A practical trial in the real work, not just an interview.

  4. Health Screening

    A medical check before any placement begins.

  5. Training

    Child safety, hygiene, first aid and elder care.

  6. Supervision

    Regular check-ins and a replacement guarantee.

For Professionals

Join the Makao Home Care Team.

Are you a nurse, caregiver, therapist, nanny or house help looking for fair, respectful work with Nairobi families? Send us your CV and a coordinator will be in touch about our next intake.

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Free care consultation

Let’s Find the Right Care for Your Family.

Talk to a care coordinator today. We’ll listen, recommend the right caregiver and send a clear quote in KES, with no obligation.

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Makao Home Care caregiver sharing a laugh with an elderly client outside his Nairobi home
Available 24/7Coordinators on call for every family